School Gateway Communication
As part of our strategy for seeking to improve how we communicate with parents we are pleased to announce that we have introduced a new online facility for parents. ‘School Gateway’ is a parent portal which is available via an app or online which will enable you to receive all your information from school quickly in the form of emails to your inbox and short messages directly to you mobile phone.
The free smartphone app will give parents instant access to the following information about their child via phone or the internet. All text messages sent to parents through the app are free, so will help the school to save money which can be prioritised to other needs.
General School Information
Information on school events/trips
School Gateway has replaced Learning Gateway and InTouch (group messages), our previous communications systems and Parent Pay. Our 1:1 messaging service, eParents, is still the best way to contact staff directly.
What you need to do
Please download the free app to your phone. You will also receive an email with these instructions which will contain a direct link to download the app. It is important to use the same mobile phone number and email account already on record with the school. If you change your contact details please let us know as soon as possible.
Instruction for Accessing School Gateway App
Improved text messaging system – and you can help the school save money
From time to time, we send information to parents via text message to your mobile phone. A new, free, smartphone app for parents is now available for download called ‘School Gateway’ for Apple (iPhone 3GS or later, iPad, iPod Touch) and Android (2.3 / Gingerbread or later) devices.
Please could you download this new app to your phone (it’s free)
The set-up process is simple and will take no more than a couple of minutes:
2. Install the app and if you are asked then say yes to “Allow Push Notifications”
3. When you launch School Gateway for the first time, please select ‘New User’ and enter the email address and mobile telephone number you have registered with the school
4. The system will send a PIN code to your phone; please enter this PIN code and the app will be activated for you.
As soon as you’ve got the system set-up, all of the text messages we send you will appear in the app; you’ll receive notifications/alerts as normal.
If you’ve recently changed your email address or mobile telephone number, please let us know by emailing firstname.lastname@example.org so we can update our records.
Thank you for your help.