School Gateway

As part of our strategy for improving how we communicate with parents we are now using ‘School Gateway’, which is a parent portal available via an app or online.

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This will enable you to receive all your information from school quickly in the form of emails to your inbox and short text messages directly to your mobile phone.

The free smartphone app will give parents instant access to the following information about their child via phone or the internet. All messages sent to parents through the app are free, so will help the school to save money which can be prioritised to other needs.

What information can I see in School Gateway?

  • Attendance
  • Timetable
  • Reports
  • Payment for clubs / meals / resources
  • Newsletters
  • Information on school events/trips
  • Instant alerts for school closures (e.g. snow days etc)

How do I get started?

Please download the free app to your phone.

The set-up process is simple and will take no more than a couple of minutes:

  1. Search for “School Gateway” in the Apple App Store/Google Play or on your phone use these links to go to App Store (for Apple devices) or Google Play (Android)
  2. Install the app and when you are asked then say yes to “Allow Push Notifications”
  3. When you launch School Gateway for the first time, please select ‘New User’ and enter the email address and mobile telephone number you have registered with the school. It is important to use the same mobile phone number and email account already on record with the school. If you change your contact details please let us know as soon as possible.
  4. The system will send a PIN code to your phone; please enter this PIN code and the app will be activated for you.
  5. As soon as you’ve got the system set-up, all of the text messages we send you will appear in the app; you’ll receive notifications/alerts as normal. Please don’t use the logout option – doing this will prevent messages from reaching you! To avoid this scenario, just exit the app using your ‘home’ or similar button.

Technical Requirements

The free, smartphone app for parents is now available for download called ‘School Gateway’ for Apple (requires iOS 10.0 and watchOS 2.0 or later. Compatible with iPhone, iPad and iPod touch) and Android (5.0 and up) devices.

I can’t register or login

It is important to use the same mobile phone number and email account already on record with the school. If you’ve recently changed your email address or mobile telephone number, please let us know by emailing so we can update our records.

I don’t have access to a Smart Phone

If you don’t have access to a smart phone, you can still access school gateway on a laptop or tablet:

Visit School Gateway

I'm not receiving email from the school

Occasionally emails from school may end up in your spam or junk mail folders instead of your inbox. This is not only an inconvenience for you if you do not receive important information, but can also cause our email system to disable your address, which can cause issues with online payments as well as contact with the school. Below are some instructions about how to add addresses to the safe sender list for some of the more commonly used email providers.

Please note that when you receive an email from the School messaging system, the email address that you will see (and therefore need to add as a safe sender) is:

We hope you enjoy using School Gateway and thank you for your support.

  • Open your Outlook mailbox
  • Select Options from the top right (next to the question mark)
  • Select More options > safe and blocked senders (under Preventing junk email) > Safe senders
  • In the space provided, enter our address:
  • Select Add to list
  • Ensure the safe mailing lists box has the address you entered, and select Ok.

Yahoo! Mail

Yahoo! Mail

In Yahoo Mail, your contacts list is your whitelist. To add the "from address" to your Yahoo contacts:

  • Open your Yahoo mailbox
  • Click the address book icon under the Yahoo! Mail log. When you roll your mouse over it, it will say Contacts
  • Click New contact
  • Fill in the fields of the contact with our address :
  • Click Save

G-Mail or Google Mail

G-Mail or Google Mail

  • Select contacts from the options on the left side of the Gmail Inbox
  • Select Create contact on the top menu
  • In the primary email box enter our address:
  • Select Save

BT Internet

BT Internet

  • Click the Settings tab
  •  From the Settings tab, select the Safe senders folder
  •  Click the Add button
  •  Enter our email address:
  • Press Save
  •  A confirmation message will appear and the email address will be added to your safe senders list



  • Click the Settings tab
  • Click the Mail link in the settings list
  • From the Filters section, select Blocked Senders List
  • Click on Edit
  • Make the necessary changes. You can add and remove named users from the list of blocked senders. You can turn the filter on and off by selecting Active or Inactive
  • Click Ok when finished

Latest Tweets

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@stpetersexeter Retweeted YoungMinds - 10th May 2021
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@stpetersexeter Retweeted National Careers - 4th May 2021
We can help you to consider and develop the skills you might need in the future. If you would like to know more about how we do this, speak to a careers adviser today 👇
@stpetersexeter Retweeted Devon County Council - 4th May 2021
We’re so lucky to live in such a beautiful part of the world. We can all enjoy it by showing consideration to one another, not littering or damaging our environment and by following Covid-19 restrictions 💚
@stpetersexeter - 30th Apr 2021
Go for the flow and get tested regularly, stay outside this bank holiday and keeping you safe during the local elections
@stpetersexeter - 27th Apr 2021
This weekend saw a number of staff donning their trainers and heading out for a 5k run or walk as part of an inter-school event called The SchoolRUN.
@stpetersexeter Retweeted Exeter City Futures - 26th Apr 2021
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@stpetersexeter - 26th Apr 2021
We have a range of job vacancies available: Teacher of maths Specialist Teacher of English HLTA Communication and Interaction Intervention Support Officer Details for all of these jobs including application packs can be found on our website:
@stpetersexeter Retweeted Devon County Council - 22nd Apr 2021
If your child is at school or college it's important your household takes regular rapid tests to protect yourselves &others Dr Amir Khan shows you how to test yourself for Covid-19 using a self-testing kit as well as how to read your result & report it👇
@stpetersexeter - 9th Apr 2021
@stpetersexeter - 6th Apr 2021
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@stpetersexeter Retweeted Devon County Council - 29th Mar 2021
From today, 29 March you can meet outdoors, including in a private garden: In a group of 6 (the 6 includes children) OR A group of any size from 2 households (each household can include an existing support bubble) ↔️ Keep space from those outside your household
@stpetersexeter Retweeted National Careers - 29th Mar 2021
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@stpetersexeter Retweeted Devon County Council - 29th Mar 2021
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@stpetersexeter - 29th Mar 2021
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@stpetersexeter Retweeted GOV.UK - 17th Mar 2021
You can spend time in outdoor public spaces for recreation with one other person now, or with your household or support bubble. This means you can sit down for a drink or picnic keeping 2m apart. Find out more about what's changed since 8 March here:
@stpetersexeter - 15th Mar 2021
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@stpetersexeter Retweeted Devon County Council - 10th Mar 2021
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@stpetersexeter Retweeted BBC Bitesize - 10th Mar 2021
🚨CLOSES FRIDAY 12 MARCH!!!🚨 👉 For this year's National Teaching Awards, students, parents, teachers and schools are invited to nominate teachers and support staff who went above and beyond in lockdown. Who's your lockdown hero? 🦸‍♀️ NOMINATE THEM NOW!