School Gateway

As part of our strategy for improving how we communicate with parents we are now using ‘School Gateway’, which is a parent portal available via an app or online.

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This will enable you to receive all your information from school quickly in the form of emails to your inbox and short text messages directly to your mobile phone.

The free smartphone app will give parents instant access to the following information about their child via phone or the internet. All messages sent to parents through the app are free, so will help the school to save money which can be prioritised to other needs.

What information can I see in School Gateway?

  • Attendance
  • Timetable
  • Reports
  • Payment for clubs / meals / resources
  • Newsletters
  • Information on school events/trips
  • Instant alerts for school closures (e.g. snow days etc)

How do I get started?

Please download the free app to your phone.

The set-up process is simple and will take no more than a couple of minutes:

  1. Search for “School Gateway” in the Apple App Store/Google Play or on your phone use these links to go to App Store (for Apple devices) or Google Play (Android)
  2. Install the app and when you are asked then say yes to “Allow Push Notifications”
  3. When you launch School Gateway for the first time, please select ‘New User’ and enter the email address and mobile telephone number you have registered with the school. It is important to use the same mobile phone number and email account already on record with the school. If you change your contact details please let us know as soon as possible.
  4. The system will send a PIN code to your phone; please enter this PIN code and the app will be activated for you.
  5. As soon as you’ve got the system set-up, all of the text messages we send you will appear in the app; you’ll receive notifications/alerts as normal. Please don’t use the logout option – doing this will prevent messages from reaching you! To avoid this scenario, just exit the app using your ‘home’ or similar button.

Technical Requirements

The free, smartphone app for parents is now available for download called ‘School Gateway’ for Apple (requires iOS 10.0 and watchOS 2.0 or later. Compatible with iPhone, iPad and iPod touch) and Android (5.0 and up) devices.

I can’t register or login

It is important to use the same mobile phone number and email account already on record with the school. If you’ve recently changed your email address or mobile telephone number, please let us know by emailing so we can update our records.

I don’t have access to a Smart Phone

If you don’t have access to a smart phone, you can still access school gateway on a laptop or tablet:

Visit School Gateway

I'm not receiving email from the school

Occasionally emails from school may end up in your spam or junk mail folders instead of your inbox. This is not only an inconvenience for you if you do not receive important information, but can also cause our email system to disable your address, which can cause issues with online payments as well as contact with the school. Below are some instructions about how to add addresses to the safe sender list for some of the more commonly used email providers.

Please note that when you receive an email from the School messaging system, the email address that you will see (and therefore need to add as a safe sender) is:

We hope you enjoy using School Gateway and thank you for your support.

  • Open your Outlook mailbox
  • Select Options from the top right (next to the question mark)
  • Select More options > safe and blocked senders (under Preventing junk email) > Safe senders
  • In the space provided, enter our address:
  • Select Add to list
  • Ensure the safe mailing lists box has the address you entered, and select Ok.

Yahoo! Mail

Yahoo! Mail

In Yahoo Mail, your contacts list is your whitelist. To add the "from address" to your Yahoo contacts:

  • Open your Yahoo mailbox
  • Click the address book icon under the Yahoo! Mail log. When you roll your mouse over it, it will say Contacts
  • Click New contact
  • Fill in the fields of the contact with our address :
  • Click Save

G-Mail or Google Mail

G-Mail or Google Mail

  • Select contacts from the options on the left side of the Gmail Inbox
  • Select Create contact on the top menu
  • In the primary email box enter our address:
  • Select Save

BT Internet

BT Internet

  • Click the Settings tab
  •  From the Settings tab, select the Safe senders folder
  •  Click the Add button
  •  Enter our email address:
  • Press Save
  •  A confirmation message will appear and the email address will be added to your safe senders list



  • Click the Settings tab
  • Click the Mail link in the settings list
  • From the Filters section, select Blocked Senders List
  • Click on Edit
  • Make the necessary changes. You can add and remove named users from the list of blocked senders. You can turn the filter on and off by selecting Active or Inactive
  • Click Ok when finished

Latest Tweets

@stpetersexeter - 26th Feb 2021
Prevention measures still vital with highest case numbers in Exeter, Mid Devon and West Devon, more community testing rolls out and schools prepare to reopen for all students
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If you're 11-18 in England, and want to have your say on what's on offer for young people outside of school - fill in this quick survey from by Friday.
@stpetersexeter Retweeted Department for Education - 25th Feb 2021
Primary schools will open to all pupils from 8 March. Secondary school year groups and college students will return throughout the week, with asymptomatic COVID-19 testing in place for them.
@stpetersexeter Retweeted BBC The One Show - 25th Feb 2021
Know an awesome teacher or school that's gone above and beyond during lockdown? Why not nominate them for The Lockdown Hero Award! ⭐ 📢 Entries are now open 👉
@stpetersexeter Retweeted National Online Safety - 22nd Feb 2021
With in the spotlight, we wanted to re-share our guide. What is the chat website that everybody is talking about and how can parents & carers prevent potential risks to their children? Download for free >>
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ONE WEEK TO GO! This time next week we'll be empowering positive change through education in a huge digital celebration! Are you ready? 🥳🌟
@stpetersexeter Retweeted Devon & Cornwall Police - 22nd Feb 2021
Thank you for continuing to only stay within your support bubble. Because of you we’ve been able to vaccinate those who need it. It’s all about you and the actions you take. For any queries on support bubbles, see link below
@stpetersexeter Retweeted East Devon #StayHomeSaveLives - 22nd Feb 2021
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@stpetersexeter Retweeted TeenTech - 22nd Feb 2021
If you're aged 11-19 and would like to learn about AI and Machine Learning, how it works and what it could mean for our future, join our TeenTech Live Innovation Live session, with , on Wednesday. Register (free!):
@stpetersexeter Retweeted ymcaexeter - 18th Feb 2021
We are very excited for 'Sleep Easy - The Big Virtual Sleepover' which is taking place tomorrow evening. Our team have been prepping the Sleep Easy giveaway prizes which will go out to the game winners tomorrow. 👏 💤
@stpetersexeter Retweeted Devon & Cornwall Police - 16th Feb 2021
Top tips to help children stay safe online during lockdown Check games content and features 👍 Use privacy and parental controls 👍 Turn location settings off 👍 Make an agreement about use and time online and stick to it. 👍 More info on our website:
@stpetersexeter Retweeted Devon County Council - 11th Feb 2021
It's February half term next week and we all deserve a break, but please do to continue to stay local and follow the national restrictions to keep yourself, family and Devon safe. Hear from experts 👇
@stpetersexeter Retweeted Exeter College - 11th Feb 2021
We hope you will join us today for the South West Virtual Apprenticeship Expo You can still register so register now to find out more about current vacancies and hear more from employers.
@stpetersexeter Retweeted National Online Safety - 8th Feb 2021
Tomorrow is , so here's a reminder of our FREE resources to help support parents/carers, educators & children... not just for one day, but every day 🤩! Let's work together to make the internet a safer place for children. Find out more:
@stpetersexeter - 5th Feb 2021
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@stpetersexeter Retweeted Thank A Teacher UK - 3rd Feb 2021
Thank you We couldn't agree more!
@stpetersexeter Retweeted BBC The One Show - 3rd Feb 2021
Does your child's teacher deserve a special shout-out?! 📣 Send in your nominations in the usual ways. We want to give those going above and beyond during the lockdown a special thank you! 🌟 |
@stpetersexeter Retweeted Sustrans - 3rd Feb 2021
It's back! 🎉 Sustrans , the UK's biggest and competition is back for 2021, and we're so excited to announce support from this year! Sign up today:
@stpetersexeter Retweeted Devon County Council - 3rd Feb 2021
If you're concerned about the mental health of a young person aged 11 to 25, why not check out Kooth? It's an online mental wellbeing community that offers free & confidential mental health support to young people in Devon 👇
@stpetersexeter Retweeted NSPCC - 2nd Feb 2021
If you're worried about a child, please contact us. With lockdown restrictions in place, some children are at increased risk of harm. We understand it can be hard to know what to do, but we're here to help on 0808 800 5000 or email